Burgess Industries Onsite Field Service
Wherever, whenever, Burgess is ready to help.
Burgess works directly with you to design systems to increase workflow and your bottom line. This include service technicians ready to accommodate all small, medium and large repair, upgrade or service calls.
Providing worldwide support is key to our customers business.
Service and Support Locations:
Our track record for scheduling Burgess Factory Trained Service Representatives gets an "A" rating from our customers. Rely on Burgess to make every effort to service your needs as requested.
Our technicians can lead or assist with...
» Upgrading print shops into print manufacturing facilities
» Computer Diagnostics
» Cracking Plates
» Preventive Maintenance and Services
Requests for maintenance service can usually fit into our schedule with relatively short notice. More planning and review are required for installations requests. For that reason, we ask that we are given as much lead time as possible for start-up scheduling.
Major start-up projects are technically reviewed prior to commissioning by the in-house Field Service Coordinator. The technical scope of the job often determines which representative will be assigned to a new install. The majority of service calls can be handled by any one of our field service representatives. Some projects are more complex and must be matched to the representative possessing the most experience and skills for that project.
Availability in the short and long term also plays a key role in scheduling, as does the home location of a representative in proximity to the jobsite. We are always up to any challenge and we look forward to the opportunity to provide you with our services.
We are committed to meeting all of our customer's needs. Count on us, we are ready to help you and we have almost three decades and hundreds of satisfied clients to prove it. Call Burgess Industries Field Service at 763-383-2313 or contact us via the internet here.